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Delivery Info

We use several different couriers for our deliveries depending on size, weight and number of parcels.

Please note that the courier will automatically be selected depending on the above.

Free delivery in the UK only. Before finalising and submitting your order please ensure the delivery address is correct including the postcode.

Please also check your order confirmation as we will have to charge an additional fee should the parcel be despatched with an incorrect address on.

International Delivery is available on certain products. Delivery is charged in accordance with the size and destination address of the order as per the delivery cost at the time of order. However, should the volumetric weight be heavier when the parcel has been parcelled up we may ask for additional funds to cover the cost of the delivery.

All deliveries to destinations outside of the UK may be subject to import duties and taxes, which are levied by the importing country at the time the delivery arrives in your country. All applicable duties, fees and any additional charges are outside of our control and you will be responsible for these payments.

If you contact us to that you have not received your order, we may ask you to check around your house/garden and with your neighbour as your parcel may have been left in a safe place or with a neighbour.

Please ensure that you checked all items on receipt, as faulty or damaged items must be reported within 8 working days of receiving the parcel.